Its been a long time since i have been really updating this blog. A lot of things look really different these days. I was in Manila for a while and now returning to Cebu I see IT Park has really grown. There are tons of new centers. I heard that Genpact is planning on opening here. It seems every other person wants to invest in a Call Center and open their own. I also find myself working in buiness development.
Since I had year stint in HR I have also learnt a lot about attirtion and how it reaps havok on your bottom line. However, I have learnt there is really more to life than taking calls 
Hopefully we will be able to talk about things like how to set up a call center.
Filed under: BPO, BPO news, Call Center Life, HR, Setting up a Call Center
